Privacy policy

Extermination Stephens respects your privacy and protects your personal information in accordance with the laws applicable in Quebec.

Person in charge of personal information

Deven Stephens, owner of Extermination Stephens, is responsible for the protection of personal information. For any question or request: deven@exterminationstephens.ca or (819) 598-8323.

Information we collect

We only collect the information you give us when you call, email or text us, or fill out our online form: your name, contact details, the address of the property to be treated and details about the problem.

How we use it

This information is used to give you a quote, schedule and perform the service, invoice you and follow up. It is never sold or shared for marketing purposes.

Sharing with third parties

Your information may only be shared when necessary, for example with our accountant or a collection agency for an overdue account, or when required by law.

Retention and security

We keep your information as long as needed to serve you and meet our tax and legal obligations, then destroy it securely. We take reasonable measures to protect it.

This website

This site uses no tracking cookies or advertising tools. We use Cloudflare Web Analytics, which counts visits anonymously, without cookies. Fonts are provided by Google Fonts, which may send your IP address to Google when the site is displayed.

Your rights

You may ask to access or correct your personal information, or withdraw your consent, by contacting the person in charge above. If you are not satisfied with our answer, you may file a complaint with the Commission d'accès à l'information du Québec.